Shipping & Returns

    Delivered with care

    Every Plainly order is carefully packaged and shipped with the same attention to detail we put into our products.

    Shipping Rates

    Germany

    Standard2-3 business daysFree over €35
    ExpressNext day€6.90

    EU Countries

    Standard3-5 business daysFree over €50
    Express2-3 business days€9.90

    Switzerland

    Standard4-6 business days€8.90
    Express2-3 business days€14.90

    United Kingdom

    Standard5-7 business days€9.90
    Express3-4 business days€14.90

    Rest of World

    Standard7-14 business days€14.90
    Express5-7 business days€24.90
    Returns

    30-day guarantee

    We want you to love your Plainly products. If for any reason you're not completely satisfied, you can return unopened items within 30 days of delivery for a full refund.

    • ✓Items must be unused and in original packaging
    • ✓Return shipping is free for German orders
    • ✓Refunds processed within 5-7 business days
    • ✓Gift recipients can exchange for store credit
    Packaging

    Sustainable delivery

    Every order is shipped in recyclable packaging made from FSC-certified materials. We use plastic-free tape and biodegradable cushioning to protect your products.

    • ✓100% recyclable outer packaging
    • ✓FSC-certified paper and cardboard
    • ✓Plastic-free shipping materials
    • ✓Carbon-neutral delivery options available

    Questions?

    Our team is here to help with any shipping or returns queries. Get in touch and we'll respond within 24 hours.

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